Why Asus Laptop Ethernet Port Not Working?
- Posted by Eve Vincent
- On May 22, 2019
- 0
Although most of the users use WiFi these days on their devices. However, there are times when users use Ethernet for internet connectivity on their laptops or computers. The ethernet usually means as the wired connection with the internet router. Generally, if someone says that their Ethernet is not working, they mean that their system is having trouble connecting to the internet. And, since their system is connected to the internet through the Ethernet cable, that cable or its driver or the network card has some issue. So, in some cases, Asus laptop users may face the Asus Laptop Ethernet port not working issue. If you are one of them, then don’t worry, here in this article we have some hacks that will help you to resolve this issue.
The issue of Ethernet not working may be related to a lot of errors in the system. Since here we are not talking about a particular error message, there are a ton of factors that can cause this issue. To say, it can be a problematic wire, loose connection, network card, outdated driver and lots more. Moreover, the problem of the Ethernet port can also be caused by both a hardware issue and a software issue. So, here in this article, you get multiple methods covering both the software and hardware issues that will help to fix the Ethernet problems. But, before we start off with the solution process, we will discuss the reasons in detail that are responsible for the issue to occur.
Multiple Reasons for Asus Laptop Ethernet Port not Working Issue
Now, in this section of the article, you will learn the reasons that will lead to the occurrence of the Ethernet port not working issue. Knowing the reasons will help you to easily and efficiently resolve the issue in no time. Therefore, without any delay, let us discuss some of the causes of the ethernet port issue that is given down below:
- Ethernet port drivers: If somehow, the Ethernet port drivers of the system are out of date, then you may face this Ethernet port issue while using the Internet. In order to run the functions of the Ethernet correctly, the drivers need to be up to date.
- Windows 10 update: If you have recently updated to the latest Windows 10 version, then you may get the Ethernet port not working issue. If the Windows 10 files are not compatible with the drivers of the Ethernet port, then the port may fail to function.
- A problem in the Ethernet cable: If the Ethernet cable that you are using is faulty or have developed any damaged, then it may lead to this problem.
- A problem in the network card driver: If the network card driver of the system is missing or not working, then you may face the Ethernet port not working issue.
- Internet connection: If there is a problem in the Internet connection from the service providers, then you may get an Ethernet connection issue.
So, these were some of the reasons for the Ethernet issue to occur. As you now know the reasons that are responsible for the Ethernet issue to occur, we will now move forward to the methods to troubleshoot the problem.
Practical Methods to Resolve the Asus Laptop Ethernet Port not Working Problem
As we have already discussed, the reasons for the Ethernet port issue, now in this section of the article, you get the methods to resolve the issue. Therefore, follow the section to learn the steps of the troubleshooting process. The methods are given down below:
- Try to check the Ethernet-related hardware on your Windows 10 system.
- Use the inbuilt Windows Troubleshooter in order to fix the Ethernet Port issue.
- Try to reset the Ethernet Adapter to fix the Ethernet issue.
- You can update the Ethernet Driver to resolve the Ethernet Port problem.
- Try to modify the Network Configuration of your connection to fix the Ethernet Port issue.
- You can also try to modify the Power Management Option to get access to the Ethernet connection.
- Check if the Ethernet is enabled or not.
- Try to perform an Unload Power process.
- Check the Internet Connection details.
- Check and remove viruses and other malware.
- You can also try to turn Off the Firewall and VPN software.
After knowing all the methods, we will now proceed to discuss each one of them below.
Method 1: Check the Ethernet-related Hardware on Windows 10
First and foremost, it is important to check on the Ethernet-related hardware. These Ethernet-related hardware devices are Ethernet cable, Ethernet port, etc. Therefore, in order to check for the hardware, you can have a look at the following steps which are given below:
- First of all, you have to check that the Ethernet cable is not loose. In this case, you can replug the Ethernet cable into the Ethernet port.
- However, in some rare cases, you can change the Ethernet cable with a new one.
- Some of the Ethernet plugs have a Sleep feature, which turns the connection Off when you are not using it. Therefore, you can unplug and then replug the Ethernet cable after about 20 seconds to establish the connection.
- In another step, you can try to clean the Ethernet port from dust and then plug in the Ethernet cable.
- Also, you can try to turn Off the WiFi and then connect the Ethernet cable.
- If still, the Ethernet port does not work, then you can try to connect the Ethernet cable to another computer or laptop. This action will check if the internet is working or not.
- Therefore, if you find that the internet is working then the Ethernet port is at fault.
So, these were some of the steps that will help you to identify the root problem. Therefore, after knowing the root cause we will proceed to discuss some other methods that will help you to troubleshoot your issue.
Method 2: Use the Inbuilt Windows Troubleshooter
In the second method of fixing the Ethernet port issue, you can run the Windows Troubleshooter inbuilt tool. If in case, you don’t know the steps to run the Windows Troubleshooter, then you can have a look at the next section. Therefore, follow the steps given down below:
- In the first step, you have to press and hold both the Windows logo key and the I key from the keyboard at the same time. This action will open up the Settings app of Windows 10.
- Now, you have to select the ‘Update & Security’ option from the list of options. When the new window opens, you have to select the Troubleshoot tab from the left pane.
- In the next step, you have to click on the Internet Connections option.
- After that, when a new window opens you have to click on the ‘Run the Troubleshooter’ button.
- Now, you have to wait for the Windows to run the process. If the Windows detects any problem, it will automatically fix the issue.
When the Windows Troubleshooter finishes its task, check if the Ethernet port is working or not. If the ethernet port is still malfunctioning, then you can follow the next method that is given in the next section below.
Method 3: Reset the Ethernet Adapter
In the next method, you will get to know how resetting the Ethernet adapter will resolve the Asus Laptop Ethernet port not working issue in an instant. Therefore, in order to perform the steps to start the reset process, you can follow the steps that are given below:
- In order to open the Settings app of Windows 10, you need to open the Start menu by clicking on it and then select the Settings icon.
- Once the Settings window opens, you have to navigate to the ‘Network & Internet’ menu.
- When you are in the ‘Network & Internet’ menu, you have to click on the Status tab.
- After that, you have to scroll down to the Network Reset option.
- In the next step, you have to click on the Reset Now button.
- Finally, you have to click on the YES button to start the reset process.
- Wait for the reset process to finish and then reboot your Windows 10 system.
After the Windows 10 system restarts, check if the Ethernet port is working fine or not. If, in case, you are still struggling with the Ethernet issue, then you can follow the next method of resolving below.
Method 4: Update the Ethernet Driver
After the Windows 10 update, some drivers may not be compatible with the Windows system files. Therefore, you have to update the Ethernet drivers in order to get the best functionality. So, in this method, you can update the Ethernet driver in order to fix the Asus Laptop Ethernet port not working problem. However, if you are in doubt on how to update the Ethernet drivers, then don’t worry. Here, in this next section, you will get to know the steps to update the Ethernet driver. Therefore, the steps to follow are given down as follows:
- In the first step, you have to boot up your Asus laptop and then you have to right click on the Start menu.
- Now, from the list of options, you have to click on the Device Manager option.
- Once the Device Manager window opens, you have to click on the Network Adapters entry in order to expand it.
- In the next step, you have to right click on the Ethernet device and then you have to select Update Driver.
- When the update process finishes, you have to reboot your Asus laptop and then check for the Ethernet issue again.
If the Ethernet port of your Asus laptop is still not working, then don’t worry. Here in this article, there are more resolving methods that you can follow. Now, let us proceed to the next resolving method.
Method 5: Modify the Network Configuration of your Connection
In some cases, the IP address conflicts can also result in the Ethernet issue on the Windows 10 Operating System. But, you can use the Command Prompt to fix the ethernet issue on your own. Therefore, in order to start with the process, you can follow the steps that are given down below:
- In the first step, you have to open the Start menu.
- Now, under the W category, you have to expand the Windows System option.
- In the next step, you have to right click on the Command Prompt option for the ‘More’ options.
- From the list of options, you have to click on the ‘Run as Administrator’ option.
- Once the black Command Prompt window opens, you have to type the command line. The command line is: ‘netsh winsock reset catalog’.
- After that, you have hit the Enter key from the keyboard.
- However, if the above command line fails to work, then you can try to reset the IP address.
- You can use the command line: ‘ipconfig /renew’, to reset the IP address. After entering the command line, you have to again hit the Enter key from the keyboard.
- After performing all the above steps, restart your Asus laptop and then check if the Ethernet port issue is resolved or not.
Therefore, these were the steps by which you can modify the network configuration of your Internet connection. We hope that now you are able to fix the Asus Laptop Ethernet port not working issue. Even if you are not able to fix the Ethernet port issue, then we recommend that you follow the next method of troubleshooting.
Method 6: Modify the Power Management Option to get access to Ethernet Connection
In the next method, we will help you to modify the Power Management system, so that you can resolve the Ethernet issue. In some cases, when the power is unstable, Windows Operating System tries to switch Off some devices, it may also include the Ethernet adapter. This happens because Windows wants to save power. Therefore, you can disable or modify the Power Management option in the Device Manager, in order to fix the Ethernet port not working issue. So, in order to perform the steps, you can proceed with the troubleshooting method:
- In the first step, you have to launch the Device Manager from the Start menu.
- Now, you have to expand the Network Adapters section, once the Device Manager window opens.
- In the next step, you have to double click on the Ethernet device of yours, in order to open up its Properties window.
- After that, you have to choose the Power Management tab. Then, you have to uncheck the “Allow the computer to turn off the device to save power” option.
- Save all the changes and then restart your Asus laptop.
When the Asus laptop reboots, you have to check if the Ethernet port is working or not. Additionally, if you want, there are more methods to fix the Ethernet port issue. Therefore, the other methods are given down below.
Method 7: Check if the Ethernet is Enabled or not
Sometimes, the Ethernet port issue can occur when the Ethernet is disabled. Even if you don’t remember disabling the ethernet, then you can check out the status. If you don’t know how to check the Ethernet status, then you can have a look at the steps that are given down below:
- First, you have to hold and press the Windows logo key and the R key at the same time from the keyboard.
- When the Run window opens, you have to type ‘devmgmt.msc’ in the command box and then you have to hit the Enter key.
- Once the Device Manager opens, you have to double click on the Network Adapters option.
- In the next step, you have to locate and right click on the Network Device.
- From the list of options, you have to select the Enable option. However, in case, if you see a Disable option, you have to click on it and then, again click on the Enable option.
- Now, you have to again restart your Asus laptop in order to apply all the changes.
Once the Asus laptop restarts, you can check if the Ethernet port issue is resolved or not. Now, if the issue of the ethernet port still persists, then you can follow the next method that we have discussed below.
Method 8: Perform an Unload Power Process
In this method, you will learn to unload power process to fix the Ethernet port issue. This is an old trick that has worked for most of the users that fixes many common issues. Therefore, follow the steps that are given below to carry out the process to unload power:
- First, you have shut down your Asus laptop and then remove the power cord from the Asus laptop.
- In the next step, you have to remove the battery from the Asus laptop.
- Now, you have to hold the Power button for about 30 to 40 seconds and then release it.
- After that, you have to insert the battery and then you have to plug in the power cord.
- Now, you have to turn On your Asus laptop.
We hope that now your Ethernet issue is resolved. Also, if you want, you can proceed to the next step.
Method 9: Check the Internet Connection Details
In this method, you need to check if you are using the right internet connection. In case, if you are using a wrong internet connection, then you can get the Ethernet port issue. Therefore, in order to check for the internet connection you need to follow the steps that are given down below:
- From the Device Manager, you have to open the Ethernet Properties.
- Now, you have to double click on the Internet Protocol version 4 (TCP/IPv4) option.
- After that, a new window will open, you have to enable the “Obtain an IP address automatically” option.
- Also, you have to enable the “Obtain DNS server address automatically” option.
- Now, you have to click on the OK button to save all the changes.
After performing all the above steps, now you can check if the ethernet port issue is resolved or not.
Method 10: Check and Remove Viruses and other Malware
A virus attack can also lead to the occurrence of the Ethernet port issue. Therefore, it becomes necessary to remove the virus and malware. So, in order to remove the virus and malware, you can take the help of the Windows Defender. The Windows Defender is an inbuilt antivirus software that protects the system. Therefore, to carry out the steps, you can follow the steps that are given down below:
- In the first step, you have to open the Start menu and then you have to open the ‘All Apps’ section.
- After that, you have to select the Windows System and then you have to select the Windows Defender option.
- Once the Windows Defender window opens, you have run a full scan of the system by clicking on the Full Scan button.
- Wait for the process to complete its task and then check if the Ethernet port not working issue is resolved or not.
So, these were the steps that will help you to remove the virus and malware from your Asus laptop and will then resolve the Ethernet issue. Additionally, we also have another method that will help you to fix the Ethernet port issue in an instant.
Method 11: Turn Off the Firewall and the VPN Software
In some cases, the firewall may restrict the use of the Ethernet connection causing the ethernet port issue. Moreover, some of the users have resolved the ethernet port issue by disabling the firewall for a while. Therefore, if you want to know the steps to disable the firewall, then you can follow the steps which are given down below:
- First, you have to go the Start menu and then you have type ‘firewall’ to open the Windows Firewall.
- Now, from the left pane, you have to select the ‘Turn Windows Firewall On and Off’ option.
- In the next step, you have to check the ‘Turn off Windows Firewall’ options.
- In the end, you have to confirm all the changes and then you have to restart your Asus laptop.
Once the Asus laptop reboots, you have to check for the Ethernet port issue. We hope that now you have successfully resolved the Ethernet port not working issue on your own.
Conclusion
At the end of the article, we just want to say that these were the solutions that will help you resolve the Asus Laptop Ethernet port not working issue. We also recommend that you must follow all steps without any skip. This action will give you gain the best results for the issue. Moreover, if you want to share your experience, then you can post in the comments section below.
0 comments on Why Asus Laptop Ethernet Port Not Working?